TMS With Email Integration LuneTMS Journal

For years, the biggest friction point in dispatch operations was the inbox. Dispatchers would copy loads from a TMS, paste them into an email, attach a PDF, and move on. Then a carrier would call back because the PDF didn't open, or the broker had sent the wrong rate. The back-and-forth ate up hours every day. A TMS with email integration changes that by making the inbox part of the workflow, not a separate task. How email integration changes the dispatch rhythm When a TMS